Being a CHAMPS' team member in finger lickin' good job!

AT THE EARLY AGE, I learned the value of having a job and the monetary it offers. At the age of 22, I got my first formal 8-5 work at my university while I was taking a full-time Engineering course at the same time.  It was not an easy life – from 8 hours work and 4 hours devoted in my studies, 5 days a week. I did it for 2 years until I finally got my Civil Engineer license after passing the board exam.

Again, when I completed my Masters degree in Urban Planning abroad I decided to work back to my home country and from then on I accepted a part-time lecturing job in my Alma Mater teaching a post graduate program for Civil Engineers. Having this job on Saturdays, I was also employed full-time in a government plannning authority on weekdays.

After so many years of having full-time work, doing part-time teaching as well as accepting short-tem consultancy assignments, I decided to accept a study grant  abroad to pursue a MPhil in Environmental Engineering. During that time, part-time work was really lucrative. Well, I got two jobs:a house-to-house leaflets handyman and a janitor in a shopping mall. I did it for a year and I was able to save some money for my travel to Britain and Europe, at the same time sent some extra cash for my family.

WELL I WAS FORTUNATE AGAIN to receive a grant to pursue my PhD in Property Management abroad. This is my third year and within 8 months  I will be able to submit my thesis for final examination.  Towards completion, I decided to find a simple non-professional work even though Im also teaching tutorial classes in my university for the past 2 years now. This non-professional job is only for weekend commitment just to get extra money. Im now a member of KFC’s CHAMPS team!

Finger lickin' good store

Being a team member, I will work towards achieving KFC’s corporate slogan – CHAMPS which means Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality and Speed. Every member’s task is motivated by CHAMPS. I thought it was easy job but it is hardwork and physical endurance to stand long hours until midnight. In a short period of time, I have to learn how to prepare different burger meals and to work in the counter – serving these meals in different package/promo deals within on-minute target time! And most of all, I have to SMILE all day, despite customers’ complains, aching feet and drying lips!

Having the opportunity to work in a food chain, I have a high respect to the people who prepare and serve the food. They are ordinary individuals who are working hard to earn for a living. At the end of the day, these people ensure every food being served is fresh, hot, cold and in high standard in a clean, friendly working environment! Meet some of them as they shown in the photos below!

Damian, Krystian, Chris, Ized

Chris, Damian and Des

Chris and Des

Valerie, Des and myself

Damian, Krystian, Chris, Ized

Finger lickin’ good store

UPDATES (22 Dec 2008):  KFC employs a mechanism to ensure that CHAMPS is sustainably implemented through  regular store monitoring and evaluation. Few months ago we had our evaluation and gladly we got 88% rating which I personally witnessed on how the evaluator inspected our regular activities in the store. The main findings mainly focused on the cleanliness of the surrounding area, especially the parking and drive-thru areas.  Within that period, I was also evaluated by a mystery shopper as a front staff! As newly recruited team member, I was worried to get a low rating, but my surprised I got 97% mark! Few weeks ago, another evaluation was conducted and unfortunately we got a very low mark and even two my colleagues failed to get a pass CHAMPS mark. The last two photos above were taken after the evaluation.

About these ads

~ by reymos on August 17, 2008.